Real customer stories, real savings

Some of the best companies in the world trust Globality to transform their spending process and save them hundreds of millions of dollars.

Financial Services

leveraging AI for sustained competitive advantage

Goal

Having always sought to lead and innovate within the financial industry, Fidelity Investments initially adopted autonomous sourcing to manage the high volume of transactions handled through manual processes. The company wanted to streamline these processes in order to achieve significant cost savings and improve supplier rates.

Solution

Fidelity Investments reported that Globality’s autonomous sourcing platform reduced time to contract by about 50%, indicating a substantial improvement in process efficiency. In the professional services category, they experienced a 20% savings rate with little to no involvement of procurement professionals.

20%

savings on competitively
sourced events

84%

Reduction of 
original Resources

3 MONTHS

to achieve substantial ROI

We now require only 8 resources instead of 50. We have achieved over 20% savings compared to standard rates. It took about three months to break even, and after that, it was all pure savings that boosted the company's bottom line.

Matt Prichard Chief Procurement Officer, Fidelity Investments

Our suppliers can now quickly assess whether they will win or lose a bid without investing much time and resources.

Matt Prichard Chief Procurement Officer, Fidelity Investments

20%

savings on competitively
sourced events

84%

Reduction of 
original Resources

3 MONTHS

to achieve substantial ROI

Pharmaceutical

tapping the power of AI to drive business transformation

400

PROJECTS COMPLETED 
ON PLATFORM

700

PROCUREMENT AND BUSINESS USERS

50%

REDUCTION IN
SOURCE-TO-CONTRACT TIME

Adopting a procurement platform reduced our contracting time by 50%, transforming our procurement with its powerful AI capabilities and ease of use.

Elvan Akalin Head of Procurement (Europe), UCB
Goal

As part of UCB’s digital transformation journey, the €5bn Pharma company was driven by the need to streamline sourcing processes and minimize the involvement of the sourcing team in routine tasks.

Solution

By implementing Globality’s autonomous procurement platform, UCB saw a significant reduction in the contract cycle time and marked improvements in user satisfaction.

Leveraging continuous learning, our AI platform smart maps suppliers according to their abilities, competencies, and business needs. These advancements have optimized UCB’s procurement operations, aligning them with modern digital practices.

Life sciences

aI-powered spending to
do more with less

Goal

IQVIA, a health technology and clinical research leader with $15 billion revenue, needed to transform its procurement operating model and processes to meet the challenges of continuing to reduce costs and increase efficiencies, while also delivering more value to the wider business. 

Solution

To help achieve this, IQVIA adopted Globality’s AI-powered platform to support its ambition of delivering truly autonomous sourcing across the enterprise. In the past year, IQVIA employees ran more than 400 sourcing events worldwide with a spend value of $150M. Crucially to achieving its aim of implementing a new type of sourcing model, 70% of these events were business-led and more than 60% of projects took less than 45 minutes for users to scope. 

70%

of sourcing events business-led

60%

of projects scoped
in less than 45 minutes

18.5%

average savings on 
competitively sourced events

Globality delivered immediate results in terms of quicker speed-to-market and double-digit cost savings, enabling our procurement team to do more with less and help drive better business outcomes.

David Curtis VP Global Procurement IQVIA

The success that we have achieved with Globality has laid the foundations for us to significantly increase the scope of autonomous sourcing across IQVIA in 2024 and beyond, with the aim that our employees are empowered to source what they need, when they need it, in the most competitive and compliant way possible.

Craig Patchett Sr. Director, Procurement Transformation IQVIA

70%

of sourcing events business-led

60%

of projects scoped
in less than 45 minutes

18.5%

average savings on 
competitively sourced events

Retail

transformING retail procurement

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tesco-placeholder-mob

Our business stakeholders are able to source their needs autonomously in a consumer-like experience, and yet procurement is able to proactively influence spend to achieve all of our sourcing goals. We've entered a new world in procurement, and Globality has made this vision come true for us.

Charles Letizia Chief Procurement Officer, Tesco
Goal

For Tesco, improving management of its indirect spend was a natural way to stay ahead in the highly competitive European retail market, so they sought an autonomous, AI-driven solution to give them an advantage.

Solution

Tesco became the first multinational retailer in Europe to utilize Globality’s AI-enabled sourcing platform. Globality helped Tesco transform their procurement function and saw Glo adopted as a beloved virtual team member, guiding the buying process through intelligent, natural language interactions and enhancing sourcing quality and cost-effectiveness.

Rapid adoption

of ai for all indirect spend

90%

of tenders receive Glo’s market intelligence

Significant

time and spend savings

telecom-placeholder
telecom-placeholder-mob

Hours, not weeks

to scope projects

Double-digit

cost savings (%)

Billions

in annual purchases (£)

Our team saw immediately that Globality’s autonomous sourcing platform is the complete suite, perfectly meeting the needs of all indirect categories.

Cyril Pourrat Chief Procurement OfficerBT

telecom

Cutting costs & empowering its business stakeholders

Goal

BT’s forward-looking procurement operation wanted to introduce self-serve technology to its sourcing process, lowering costs, simplifying the overall process, and making it more digital, sustainable, and value-creating.

Solution

In February 2021, Globality’s platform went live throughout BT’s operations.

Globality’s AI technology has enabled both BT Procurement team members and business end users to get what they need. With Glo’s help, self-serve users have been able to precisely scope requirements and avoid overbuying and discover new suppliers in real time in addition to BT’s existing suppliers.

Users also effectively collaborated with colleagues and suppliers and significantly reduced costs through increased competition, data-driven insights, and intelligent analysis.

Hours, not weeks

to scope projects

Double-digit

cost savings (%)

Billions

in annual purchases (£)

Life sciences

Fortune 500 pharmaceutical company enables buying efficiency

15%

cost savings

66%

faster speed to market

70%

efficiency gains

We love how easy our sourcing process has become with Globality. It has taken our efficiency to new levels—not to mention the AI guiding throughout and automatically finding high quality suppliers for our projects.

Digital Transformation Leader
Goal

A Fortune 500 pharmaceutical company wanted to introduce self-serve sourcing with meaningful enterprise and economic impact.

Solution

In early 2021, the company launched Globality’s platform. Leadership was highly invested from the get-go, and mandated their procurement teams and business to autonomously source suppliers.

Users immediately took to Globality’s intuitive and delightful platform, adopting Glo as a virtual team member and making the company’s vision of self-serve sourcing a reality. In addition, integration with Ariba made the entire source-to-pay journey seamless, driving productivity and savings.

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