Procurement + AI – Five Tips to Help You Own the Future
I often get asked where I see things heading, so I wanted to share a few insights based on our experience so far at Globality, building the market-leading AI-driven sourcing platform.
If you are in procurement and wondering what the combination of Procurement + AI will mean for you in the months and years ahead, these five insights will help you navigate the transformation and drive better business outcomes.
1. Position AI as Your Partner—Ensuring Employees Get the Credit for the Success It EnablesIntroduce AI as a partner and an extension of your team. When introducing AI to your procurement organization, show empathy; let your employees know they will get the credit for becoming 10x more capable using AI, while decision-makers and economic buyers who brought AI into the organization benefit from its financial gains.
2. AI Will Evolve Faster Than You Can Imagine; Embrace It
AI is becoming smarter and more accurate at a rapid pace, approaching human-level intelligence in many tasks and already exceeding it in some. Next-generation large language models are reaching PhD-level intelligence, and the intelligence displayed by each generation of models is accelerating. Fueled by the leaps in computing power, especially GPUs, that drive AI performance, AI is advancing beyond the pace predicted by Moore's Law. Rather than fearing these advances, teams who embrace it to enhance their work will gain vital competitive advantage.
3. Agentic Architectures Are Here
AI agents are evolving from simple chatbots to proactive, predictive, and collaborative partners. Agents like Glo don't just converse with users—they act on their behalf. This transition from conversation to action will redefine procurement, making it faster and more efficient, with AI autonomously handling repetitive, manual tasks, enabling procurement teams to focus on higher-value, more strategic work such as building supplier relationships and scenario-planning.
4. Multimodal AI Capabilities Expand Options
As AI models become multimodal, they are able to understand, process, and interact with diverse data types, including text, images, audio, and video. Don’t think only text—think rich media, images, presentations, and far better formats to consume information or present it. Procurement will be able to use AI agents such as Glo to create more accurate scoping briefs from diverse sources such as video calls, meetings, presentations and simple discussions with business stakeholders or colleagues.
Being AI-native goes beyond just using AI. It’s about pioneering proprietary algorithms, specialized data, and solutions that have been years in the making, all designed to tackle specific, complex challenges. This sets native solutions apart from those relying on generic AI or crowd-sourced wisdom, ensuring technology is truly built for the task at hand. At Globality, we have trained Glo, over nearly a decade, making her the most comprehensive and valuable new member of your procurement team possible.
Seize the Moment and Embrace AI in Procurement
AI is here, it’s smarter than we can imagine, and it’s going to become exponentially smarter as it shifts from providing insights to taking actions autonomously. As the models themselves become commoditized, success will require an AI-native product that brings specialized knowledge to assist and enhance your team’s work Don’t just add AI to an old application; push the boundaries of what AI can do for your organization. If you are an economic buyer or leader, you will see enormous financial returns by boldly making the leap to showcase how AI can increase efficiencies and productivity across your procurement team. If you are a user, let AI boost your capabilities, accelerate your career, and make you a standout 10x performer. Procurement has a unique opportunity—it is the perfect use case for AI given the different types of work and collaboration across the business involved.
Go win it!