Product Innovation Journey

Streamlined Chat Functionality

Written by Alma Carrejo | Jan 9, 2023 6:08:19 PM

We are excited to let you know about a few enhancements to the Platform's chat functionality that streamlines how you communicate with Globality Support and your project teams.

"Chat Support" in the navigation bar has been renamed "Globality Support" so you can easily reach out to our Globality team when you need help.

Once a new project is started, a conversation space named "Team Chat" is automatically generated that includes only team members from your organization who are invited to the project. You can also have a one-on-one chat via Globality Support to have a more focused discussion without your colleagues in the same conversation space.